About PianoDreams.bughive.com FAQ

PianoDreams.bughive.com is the official place to by music sheets by PianoDreams. Credit, debit cards and PayPal are accepted. All sheet music is available in PDF format, and can also be purchased for postal delivery.

Q1: How do I receive my download?

When you purchase your sheet music, you receive a link valid for seven days from which you can download your sheet music up to a maximum of 15 times. If there is any problem with your download, please contact PianoDreams here and PianoDreams will email your sheet music to you instead.

Q2: Is it possible to receive a score in the post?

Please contact me. Depending on your location, it might be possible.

Q3: Can I perform, record or upload recordings of the sheets?

Yes, by purchasing the sheet music you are fully entitled to perform, record or upload recordings. Please acknowlege the composer when doing so.

Q4: Can I purchase multiple physical copies of a sheet?

Please contact PianoDreams here if you require this.

Q5: How are my details made secure on this site?

All payment details entered on our website are sent via a securely encrypted connection. Your financial details are not stored on the server. If you choose to pay by PayPal then all financial details are processed on PayPal's servers rather than our own. Card Payments may be verified using 3D Secure to ensure card payments are genuine. Your email is never shared with any third party. PianoDreams.bughive.com has a strict no-spam policy. You will only receive one email containing your download links.

Q6: Who owns PianoDreams.bughive.com?

This website was created by PianoDreams in association with Orpheus Websites and Orpheus Internet.

Privacy Policy

Your email address and details will never be shared with any third party. The server does not store any credit or debit card details belonging to PianoDreams customers.

Terms and Conditions

Additional details relating to PianoDreams.bughive.com, including legal information, can be found on the Terms and Conditions page.

Refund Policy

PDF download purchases are eligible for a refund up until the point at which a download has been initiated on the supplied download link. Once the link has been clicked, a refund cannot be granted. Sheet music purchases are not normally refundable, although of course PianoDreams will re-send your sheet music if you can prove that it has arrived damaged.

Customer Service Contact Information